If you’ve tried accessing Facebook during the last several days, you may have noticed frequent service interruptions preventing you from accessing the popular social media site from many of your devices.
The issue is worldwide, but appears to be isolated to specific ISPs (Internet Service Providers). This may be a rumor, although I personally noticed this issue today as I was able to access the Facebook website from our office on Ft. Apache just fine, but haven’t been able to get to it from my home office for the last 12 hours.
Twitter is a buzz with frustrated tweets ( #facebookdown ), and many are tweeting their ISPs directly to complain. I also contacted my home ISP to find out what the trouble was. I received the following response:
“…this is a known issue from facebook and we’re communicating with them already. Thousands of customers are affected and [ISP] is already working on it. Sorry for the inconvenience, it can be resolved in 2 to 4 hours but could be in 24 hours. Network engineers are working hand in hand with facebook to have issue resolved as soon as possible.”
Facebook appears to be silent about the issue so far, which we can only hope means they are working diligently to restore service as soon as possible to all users.
A Note to Our interactive Marketing Clients:
If you notice a disruption in your posts, know that it could be that the connection between MyTSS (our messaging system) and Facebook has been compromised during these frequent outages. We appreciate your patience during this technical support issue.