Don’t Worry About Negative Reviews: Sir Patrick Stewart shows us why

Every business has negative reviews. That is a fact. The most luxurious brands, renowned five star hotels, and celebrity chef restaurants all have negative reviews. While it’s important to monitor your online reputation, collect positive reviews, and improve your business based on customer feedback, it’s equally important to realistically approach bad online reviews. Don’t worry […]

TSS Presents at the ASDS Annual Meeting in Chicago

For a second year, Jennifer Kilkenny of Total Social Solutions presented at the American Society for Dermatologic Surgery’s (ASDS) Annual Meeting. Sharing the mic with renowned New York City dermatologist Dr. Paul Frank and Brian Underwood, Beauty Director for Dr. Oz’s “The Good Life” and Editor for O Magazine, Jennifer presented on Reputation Management to a […]

"Looking Good on Social Media" cited as a reason for uptick in Cosmetic Surgery business

Photo sharing, LinkedIn profiles, and social media in general are fueling a larger need to look better once only reserved for celebrities frequently on television and in movies. Now that we’re all essentially in the spotlight on our social media profiles, 27/7/365, looking our best is becoming more and more important.  This is especially seen […]

How Negative Yelp Reviews Can Save Your Business

No…that’s not a typo.  We’re actually serious, because despite whether you want to hear customer complaints or not, they really can save your business. As business owners, we tend to take it personally when a client is dissatisfied with services rendered, even though the logical portion of our brains reminds us that we can’t please […]

Let’s Get Connected!

captcha