Every marketing campaign justifies its existence by delivering business.
How do we know when we’re delivering business, you ask? My favorite response from a customer is “I know things are working because I can make the phones ring.”
…so we set out to measure just that. Great news: our clients are now eligible to use Total Social Solutions’ Call Analytics tool. Your social marketing campaign will now be enabled to track both web clicks and incoming phone calls. Not only are we enabled for monthly reporting on incoming calls, but we can actually record incoming calls so you can review them and work with your front desk staff to improve the first impression they’re delivering for your business!
We’re continuing to design and refine a solution that delivers more business to you. If you’re not already a client, then please contact us to learn about how we can help turn your social marketing campaign into a profit center for your business.