Don’t Worry About Negative Reviews: Sir Patrick Stewart shows us why

Every business has negative reviews. That is a fact. The most luxurious brands, renowned five star hotels, and celebrity chef restaurants all have negative reviews. While it’s important to monitor your online reputation, collect positive reviews, and improve your business based on customer feedback, it’s equally important to realistically approach bad online reviews. Don’t worry […]

TSS Presents at the ASDS Annual Meeting in Chicago

For a second year, Jennifer Kilkenny of Total Social Solutions presented at the American Society for Dermatologic Surgery’s (ASDS) Annual Meeting. Sharing the mic with renowned New York City dermatologist Dr. Paul Frank and Brian Underwood, Beauty Director for Dr. Oz’s “The Good Life” and Editor for O Magazine, Jennifer presented on Reputation Management to a […]

ASDS Annual Meeting 2016 – Total Social Solutions Talks About Reputation Management

The ASDS Annual Meeting for 2016 was held in New Orleans, LA, organized by ASDS (American Society for Dermatologic Surgery). Jennifer Kilkenny, Managing Director of Total Social Solutions, joined a panel that included celebrity dermatologist Dr. Doris Day to discuss reputation monitoring and management. Specifically, Jennifer was invited to teach dermatologists how to manage online […]

Improvements to Total Social Solutions in 2012

This will be our last past-focused post for about 12 months, but we made a ton of changes in 2012. Every time we make a change, it is done with an eye to improving the measurable ROI that we deliver to our clients. We go forward with changing your service only if we think it […]

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